Help centre
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Browse the guides below, or search for what you need.
Browse by topic
Getting started
Set up your account and find your way around.
3
Services & hosting
Control panel, upgrades, renewals and cancellation.
10
Domains
Register, transfer, renew and manage your domains.
5
Billing & invoices
Invoices, payments, credits and payment methods.
4
Account & security
Your details, password, two-factor and notifications.
6
Support
Tickets, service status and how to reach us.
2
All articles
Renewing your hosting
Services & hosting
How renewals work and how to pay them.
Cancelling a service
Services & hosting
End a service now, or at the end of the period.
Notification preferences
Account & security
Choose email, in-app and push notifications.
Pointing your domain at your hosting
Domains
The two ways to connect a domain to your plan.
Installing WordPress
Services & hosting
One-click WordPress from your control panel.
Saved payment methods
Account & security
Save a card for faster checkout and auto-pay.
Free SSL certificates
Services & hosting
HTTPS is automatic — here is how to check it.
Backups and restores
Services & hosting
Daily backups and how to restore from them.
Creating email mailboxes
Services & hosting
Add a mailbox on your domain, in the control panel.
Setting up email in a mail app
Services & hosting
The exact IMAP and SMTP settings for Outlook, Apple Mail, Thunderbird or your phone.
