Help centre
How can we help?
Browse the guides below, or search for what you need.
Browse by topic
Getting started
Set up your account and find your way around.
3
Services & hosting
Control panel, upgrades, renewals and cancellation.
10
Domains
Register, transfer, renew and manage your domains.
5
Billing & invoices
Invoices, payments, credits and payment methods.
4
Account & security
Your details, password, two-factor and notifications.
6
Support
Tickets, service status and how to reach us.
2
All articles
Signing up and logging in
Getting started
Create an account, sign in, or reset your password.
Transferring a domain to Yurnichost
Domains
Move a domain in, and what to expect.
Account credit
Billing & invoices
Prepay, and let invoices draw from your balance.
Choosing the right hosting plan
Getting started
Compare Starter Spark, Growth Gear, Pro Power and Ultimate Edge.
Managing your domain
Domains
Overview, nameservers, DNS zone and more.
Two-factor authentication
Account & security
Add a second step to signing in.
Upgrading or downgrading your hosting
Services & hosting
Move to a bigger or smaller plan at any time.
Managing your sessions
Account & security
See where you are signed in and log devices out.
Refunds and your 30-day guarantee
Billing & invoices
When you can get your money back, what is excluded, and how to ask.
Renewing your domain
Domains
Renew now, or from the pre-expiry invoice.
